Charlotte Douglas International Airport (CLT) – Lost and Found
Charlotte Douglas International Airport (CLT) features dedicated lost and found services to help travellers get back their misplaced belongings. The CLT Airport Lost and Found Office takes care of things left behind in the terminal, at TSA security checkpoints, or anywhere on airport property. This doesn’t include items forgotten on planes. The stuff left at the boarding gates or onboard is handled by the airlines’ own Lost and Found departments. When the staff finds something, they log it and keep it for a set time up to 30 days. After that, the airport authority might discard it or donate it.
CLT Airport Lost and Found Contact Information
The CLT Lost and Found Office is located on the Baggage Claim level near Zone B. The office is typically open Monday through Friday from 8 am to 6 pm, excluding holidays. Passengers can also submit a claim online.
| Lost Item Location | Handling Department | Contact Information |
|---|---|---|
| Restaurants and Food Court | HMSHost | [email protected] |
| Retail Stores | The Paradies Shops | [email protected] |
| Security Checkpoint | TSA | +1 704-359-8765 |
Items Lost and Found Onboard at CLT Airport
If a person forgot their items on board or near the boarding gate, it is managed by the respective airline’s Lost and Found department.
| Airlines | Phone Number |
|---|---|
| Air Canada | +1-888-689-2247 |
| American Airlines | – |
| Contour Airlines | +1-888-332-6686 |
| Delta Air Lines | +1-800-221-1212 |
| Frontier Airlines | +1-704-359-5501 |
| Lufthansa | +1-704-359-1985 |
| Southwest Airlines | +1-704-359-1760 |
| Spirit Airlines | +1-855-728-3555 |
| Sun Country Airlines | +1-651-905-2737 |
| United Airlines | +1-800-335-2247 |
| Vacation Express | +1-800-309-4717 |
| Viva Aerobus | +52-818-215-0520 |
| Volaris | +1-55-1102-8000 |
CLT Airport Lost and Claim Submission
Passengers can fill online claim form to recover their lost items. Passengers should give a clear description while submitting the claim form. The details include:
- Name and contact number
- Date and location of the item last seen
- Description and any unique features of the item
This helps the staff identify and match the item more easily. Passengers can track the status of their submitted application. Once the item is found, the staff will contact the passengers to ship it.
Frequently Asked Questions (FAQs)
Yes. The CLT airport features a lost and found office to recover lost items.
The CLT Airport lost and found office is located on the Baggage Claim level near Zone B.
The Charlotte Douglas International Airport Lost and Found office operates Monday through Friday from 8:00 a.m. to 6:00 p.m., excluding holidays.
You can submit a report online via the official CLT Airport website or visit the Lost and Found office in person.
Passengers can call the CLT Airport TSA office directly at 704-359-8765 during business hours.
Lost items are typically stored for 30 days before being donated or discarded.