Denver International Airport (DEN) Lost and Found

Passengers who misplace their belongings at DEN can report them directly to the Denver Airport Lost and Found Department located in Jeppesen Terminal at Level 1. The department handles the items lost in the airport’s public areas, such as restrooms, security checkpoints, parking lots, etc. However, they don’t deal with the items lost on the airplane, ground transportation area, or in restaurants. For this, travellers should contact the related department. 

Where is the DIA Lost and Found Office Located?

The physical office is situated at Jeppesen Terminal, Level 1 East, near doors 111-113. If travellers are driving, they can park on the East Side of the Main Terminal, then follow way-finding signs to the Lost and Found office. Inside the terminal, flyers pass Luggage Carousels 6 and 7 on Level 5, then take the elevator down to Level 1.

Where to Contact for Lost and Found at Denver International Airport

For the Items left at the security checkpoint DIA, or other location, passengers can contact the following numbers.

How to Recover Items Left on a Plane at DIA

If someone forgot their belongings on the airplane or in the gate area and is on the airport premises, they should contact the airline immediately. The Denver International Airport lost and found phone numbers related to airlines are:

How to Report a Lost Item at Denver Airport?

Passengers can either contact the Denver Airport lost and found department or submit a report from the airport’s official website. Steps to submit a DIA lost item report online:

Step 1: Determine the Location of the Lost Item

• If it was lost in a public area of the terminal, then contact the airport Lost & Found.
• If it was lost on the aircraft, at the gate, in baggage claim, or during check-in, contact the relevant airline directly; items found in these areas are not handled by the airport Lost and Found.

Step 2: File a Report

• Access the free online claim form for lost property on the Denver Airport website.
• Submit information including: date/time the item was lost, description of the item, location where it was lost, and your contact information.

Step 3: Wait for Notification

• After submitting the report, the Lost and Found office will check its inventory and match the claimed recovered item.
• If the item is located, the team will notify the passenger through email or call. They may ask the passengers to arrange pickup or shipping.

Travellers can claim their items in person by presenting their identity proof. They can also ask for shipping. 

How long does Denver Airport Keep Lost Items?

Denver International Airport typically keeps lost items for 30 days from the date they are turned in to the Lost and Found office. If the item is not claimed within that period, it may be donated, disposed of, or auctioned, depending on the type and condition of the item. 

Perishable, soiled, or hazardous items, like food, water bottles, sharp objects, or vape pens, are not stored and are disposed of immediately for safety reasons. Therefore, to avoid the chance of recovery, travelers are encouraged to file a claim as soon as possible after misplacing an item.

Tips to Recover DIA Airport Lost and Found Quickly

To recover the misplaced items faster, travellers should:

• File the report as soon as possible
• Provide clear, detailed descriptions
• Keep asking for the update
• Check the spam/junk folder for follow-up emails

The Denver International Airport’s lost and found department is well-structured and is dedicated to recovering lost items in public areas. Taking prompt action and correctly identifying where the item was lost can significantly increase the chances of retrieval.

Frequently Asked Questions