San Diego International Airport (SAN) Lost and Found
Forgetting or losing items in the airport’s public area or onboard is usual, especially when a passenger is in a hurry. However, the San Diego Airport lost and found services help passengers retrieve their belongings, whether they lost them in the terminal lobby, restroom, parking lots or other public areas. But they don’t deal with the items left onboard, near the boarding gates or TSA security checkpoints. For the items lost on aircraft or near boarding areas, travellers need to contact the airlines they travelled with and for TSA checkpoints, contact the TSA staff.
Location of SAN Airport Lost and Found Office
The lost and found office is located on the East side of Terminal 2 on the lower level. However, the San Diego International Airport lost and found office is not open for public use. The office encourages online request claims.
SAN Airport Lost and Found Contact Details
While the walk-in location is not accessible, passengers can submit a claim online from the official website of the airport or contact:
| For items lost in the public areas | Call: (619) 400-2140 Online portal: SNA Lost and Found Email: [email protected] |
| At the TSA Checkpoint | 855-787-2227 |
How to Submit a Lost Request at SNA Airport?
Flyers can submit the lost and found San Diego International Airport claim by scanning the QR code mentioned on the airport’s official website or by clicking on the link https://sanlostitemclaim/. The passengers need to fill in the details like:
- Name, last name, email address and travel date
- Where the item was last seen
- Select the category and provide the details of the item, such as colour, brand, a short description or a photo of the item
The staff will start the search for the item immediately. The staff make every effort to locate and return the items to the owner. Once they find it, they will notify the passenger through email.
How to Reclaim the Found Items at SAN Airport?
The San Diego Airport lost and found department holds the found items for 90 days. During this time, travellers can pick up their items in person and ask for shipment through Federal Express. Their operating hours can vary by:
| In-person pick-up operating hours | Monday to Friday: 8:00 am to 12:15 pm and 4:45 pm to 8:00 pm Saturday-Sunday: 8:00 am to 12:15 pm (appointment only) |
| Shipment (Federal Express) | Monday to Saturday: Before 12:00 pm |
San Diego Airport Lost and Found Phone Number (Airline-Specific)
Passengers who left their items on the aircraft, ticket counter or near gate areas should contact the specific airlines immediately before leaving the secure areas. The lost and found counters for airlines are located near the baggage claim areas. The contact numbers for specific airlines are mentioned below:
| Airline | Phone Number |
|---|---|
| Frontier Airlines | 801 401 9000 |
| Southwest Airlines | 800 435 9792 |
| Spirit Airlines | 855 728 3555 |
| Sun Country Airlines | 800 359 6786 |
| Air Canada | 888 247 2262 |
| Alaska Airlines | 800 252 7522 |
| Allegiant Air | 702 505 8888 |
| American Airlines | 800 433 7300 |
| British Airways | 800 247 9297 |
| Copa Airlines | 786 840 2672 |
| Delta Air Lines | 800 455 2720 |
| Hawaiian Airlines | 800 367 5320 |
| Japan Airlines | 800 525 3663 |
| JetBlue Airlines | 800 538 2583 |
| KLM Royal Dutch Airlines | 800 618 0104 |
| Lufthansa Airlines | 800 645 3880 |
| United Airlines | 800 864 8331 |
| WestJet Airlines | 888 937 8538 |
San Diego International Airport’s Lost and Found service helps travellers retrieve lost belongings quickly and efficiently, whether lost inside the terminal or on a flight.
Frequently Asked Question (FAQs)
Yes, it is located on Terminal 2 on the lower level at SAN Airport, but it does not accept walk-ins. You must submit a claim online.
The SAN Lost and Found office holds most items for a period of 90 days. After this period, unclaimed items may be disposed of.
You can arrange for your item to be shipped via FedEx at your own expense. The Lost and Found office can help prepare the item for shipment once ownership is confirmed.
The San Diego airport TSA checkpoint is managed by TSA. You should contact them directly at 855-787-2227.
If your checked bag did not arrive, you should contact your airline’s baggage service office immediately, usually located in the baggage claim area.
Yes, but they must have written authorization from you via email. This is required for a third-party pickup.
Report it to the San Diego lost and found airport office with details about the location and time.