Hartsfield-Jackson Atlanta Airport (ATL) Lost and Found – How to Report and Recover Lost Items

The Hartsfield-Jackson Atlanta International Airport is one of the largest airports with seven terminals and 193 gates. With this complex layout, losing an item at the airport can be stressful. However, the Atlanta Airport lost and found department, managed by Atlanta Airlines Terminal Company (AATC), makes it easy to reunite the items lost in the airport’s public areas, terminals, and security checkpoints. Passengers can visit the Atlanta terminal’s lost property office physically or report by phone. However, if someone lost an item at a Transportation Security Administration (TSA) security checkpoint or on an airplane, they must contact that specific department.

Lost and Found Atlanta Airport Office Address

The Atlanta Airlines Terminal Company’s lost and found office is located in the domestic terminal.

Atlanta Airport Lost and Found Phone Number – Airline Specific

If someone lost their items on the airplane or near the gate areas, they must contact their specific airline. Passengers can contact the following numbers:

How to Submit the ATL Lost and Found Report

Passengers should open the AATC official website to submit the Atlanta Airport lost and found online form. On the page:

1. Find and click the “Lost Item Report” link. A form will appear where the travellers need to fill in the required fields, including:

• Item information, such as item type, colour, item description, and upload the image of the item.
• Personal information, like name, email address, phone number, and complete address
• Additional Information, such as the date and location of the lost item

2. Submit the form. Use a personal email address so that ATL can contact the flyers.
3. Passengers will receive a tracking ID.

How to Track Atlanta Airport’s Lost and Found Application

After submitting the report lost item at Atlanta Airport, a tracking ID will be generated that helps to track the status of the report or request the item recovery method.

• Open the AATC website and tap on the “Maange My Report” link.
• Enter the lost report ID to log in.

ATL Airport Item Recovery Procedure

After submitting, the ATL staff will check their inventory to see if there is a match. 

• If the item is found and matches the description, they will attempt to contact the flyers either via email or phone, requesting them to claim it.
• Passengers have to submit their ID proof to claim the item.
• Once ownership is confirmed, travellers can choose to pick up the item in person or arrange for shipping.

ATL airport lost and found office holds recovered items for 15 calendar days from the date they receive them. After 15 days, if there is no claimant, they may dispose, donate, or otherwise remove the item from inventory.

Jackson Atlanta International Airport lost and found Report Fees

The Atlanta Airlines Terminal Company’s lost and found does not charge any fees for submitting a lost item report or basic retrieval. However, if travellers choose to have the item shipped rather than picking it up in person, shipping costs or handling fees (if permitted) may be charged.

Tips for Recovering the Lost Items Quickly

To increase the chance of success and speed up retrieval, here are some tips:

• Report the loss immediately
• Give a detailed description
• Specify the precise location of the loss
• Provide correct contact information
• Follow up politely
• Be available for pickup before the holding period ends
• Keep proof of ownership

Passengers who forgot their belongings at the airport should contact the Hartsfield-Jackson Atlanta International Airport’s lost and found department, their specific airline, or TSA, respectively, to recover their items immediately.

Frequently Asked Questions