LAX Lost and Found: Official Phone Number, Location & How to Recover Item
Los Angeles is among the busiest airports in the United States, and losing a personal item at such a busy airport can be stressful. But the airport features a dedicated department to retrieve the lost items. Los Angeles Airport’s lost and found is handled by the LAX Airport police. The division helps passengers retrieve their lost belongings from the terminal, baggage claim area, and airport parking lots. However, the LAX Airport Police Division does not handle the items lost at TSA checkpoints or onboard. These are managed by the respective departments.
LAX Airport Lost and Found Location
The LAX Lost and Found office operates from two key locations:
- For in-person visits: The public office is located on the Arrivals Level of the Tom Bradley International Terminal (TBIT), conveniently situated near the baggage claim area. The office is open daily from 8:00 a.m. to 5:00 p.m., and the direct line for inquiries is (310) 342-7562.
- For official correspondence: The administrative mailing address is 5600 W. Century Blvd., Los Angeles, CA 90045.
Both are managed by Los Angeles World Airports (LAWA)
LAX Airport Lost and Found Phone Number
To quickly recover a lost item at LAX, contact the specific department responsible for the area where the item was lost. The following table lists the correct phone numbers for each location to ensure inquiries reach the right place.
| Lost Item Location | Department | Contact Number |
|---|---|---|
| Public Area | LAX Airport Police | (424) 646 5678 |
| TSA Checkpoints | Transportation Security Administration (TSA) | (310) 242 9073 |
| Parking lots, Rental car, Shuttles Buses | ABM Parking Services | (424) 273 7266 |
| LAX Budget Lot | LAX Budget Lot | (310) 646 2911 |
| US Customs | US Customs | (310) 665 4560 |
| Onboard aircraft | Individual Airline | Contact the airline directly |
Los Angeles Airport Lost and Found Phone Number (Airline-Specific)
If a passenger forgot their belongings near the boarding gate area or on the aircraft, they should contact the specific airline they were flying with. The lost and found office for airlines is located near the baggage claim area at Los Angeles Airport.
How to File a Lost and Found Report at the LAX Airport?
Filing a report is the first and most important step to recovering a lost item. It is recommended to report the loss as soon as possible. To file a claim:
- Determine the Item Location: Travellers need to determine the location where the item was last seen.
- Contact the Department: Reach out to the appropriate lost and found department.
- Provide the Detailed Information: When reporting the item at the Los Angeles Lost and Found office, provide as much detail as possible, including:
- A full description of the item, like brand, colour, size, and unique features
- The date and time the item was lost
- The specific location where it was last seen
- Flight information
- Personal contact information
Steps to Retrieve a Lost Item at LAX Airport
When an item is located, the LAX Lost and Found office contacts the passenger with instructions for retrieval. Items can be claimed in the following ways:
- In-Person Pickup: The passenger may visit the Lost and Found office during business hours. A valid government-issued photo ID and the claim reference number are required.
- Authorized Pickup: If the passenger cannot come personally, an authorized individual may collect the item. They must present written authorization, a copy of the owner’s ID, and their own identification.
The LAX Lost and Found also offers shipping service, with costs and arrangements made through the office.
How Long Does LAX Hold Found Items?
As per the general policy, the office retains the found items for 30 days. After this period, the unclaimed items are disposed of, sold, or turned over to a state agency for surplus property, depending on the item’s nature.
LAX Lost and Found provides passengers with a reliable way to recover misplaced belongings. By reporting items immediately and providing detailed information, travellers increase their chances of retrieval.
Frequently Asked Questions (FAQs)
It is located at 5600 W. Century Blvd., Los Angeles, CA 90045.
The office is open Monday to Friday, from 8:00 am to 2:00 pm, excluding weekends and holidays.
If a traveller’s checked baggage is lost, they should immediately contact their airline’s baggage service office at the airport before leaving the baggage claim area.
Most items are held for up to 90 days. After that, unclaimed items may be destroyed, sold, or donated.
Yes, passengers can call (424) 646-5678 to follow up on lost property claims.
Items left onboard must be reported directly to the respective airline, not the airport’s Lost and Found.
Yes, but they must provide written authorization and valid identification.