Air Europa Terminal at Adolfo Suárez Madrid-Barajas Airport (MAD)

Primarily, the Air Europa Terminal Madrid for non-Schengen (international) flights is Terminal 1, and for domestic and Schengen flights it is Terminal 2. Both terminals have separate check-in desks and boarding gates. Some departures and arrivals may also be scheduled from Terminal 3, particularly for code-share flights with partner airlines. The airline connects passengers to many cities across Europe, Latin America, the Caribbean, and beyond.

Air Europa MAD Terminal Details

Air Europa manages its international and domestic flight operations from two different but interconnected terminals: Terminal 1 and Terminal 2.

Terminal 1

The Air Europa Madrid Terminal 1 is dedicated to international flights heading outside the Schengen Area.

• Check-in: First floor, counter numbers 211-222
• Self-service kiosks: Floor 1, near check-in
• Baggage claim area: Hall 1, level 0
• Passport control: Level 0, Halls 1 and 2

Terminal 2

This terminal handles all domestic flights within Spain and flights to other Schengen countries.

• Check-in: Second floor, counter numbers 505-532
• Self-service kiosks: Floor 2, Desks 501-541
• Baggage claim area: Hall 6, level 0

Air Europa terminal at MAD Airport Map

The Air Europa terminal map at Madrid-Barajas Airport helps move between terminals faster and less confusingly, by highlighting check-in counters, boarding gates, security checkpoints, and other facilities.

Destinations Served From Air Europa Madrid Airport Terminal

The Madrid Airport Air Europa Terminal connects Madrid with a wide network of cities.

• London (UK)
• Paris (France)
• Frankfurt (Germany)
• Bogotá, Colombia
• Buenos Aires, Argentina
• São Paulo, Brazil
• Lima, Peru
• Miami, USA
• Havana, Cuba
• Medellín, Colombia
• New York, USA
• Panama City, Panama
• Asunción
• Paraguay
• Cancún
• Mexico
• Punta Cana
• Dominican Republic and many more

Air Europa Terminal Madrid Departures

The check-in counters, security checkpoints, and boarding gates are clearly marked within the departure halls in both terminals.

• Complete the check-in process online, mobile app, or at self-service kiosks and drop off the checked luggage.
• Move to the security checkpoints after completing the check-in process. Business Class passengers and SkyTeam Elite Plus members can use Fast Track services for a quick security check process.
• Once the security process is cleared, proceed to the boarding gates.

Air Europa Terminal Madrid Arrivals

Air Europa arrivals at Adolfo Suárez Madrid-Barajas Airport are handled at the lower level of Terminal 1 and Terminal 2, depending on where the flight comes from.

• After deplaning, follow the arrival signs to passport control and customs (for international flights).
• After immigration clearance, check the digital screens to find the assigned baggage carousel.
• Exit the terminal to access the ground transportation services.

Air Europa Customer Service at Madrid Airport

Air Europa offers extensive customer service and passenger facilities, including:

• General Information & Bookings: +34 911 401 501
• Lost and delayed luggage: 913 243 453
• Special Assistance (Passengers with disabilities): 900 846 050

The Madrid Airport Air Europa Terminal is a key point for flights connecting Europe with cities around the world. With two terminals (Terminal 1 for international and Terminal 2 for domestic flights) in use depending on flight type and destination, it offers passengers flexibility and access to a broad route network. 

Frequently Asked Question (FAQs)