Philadelphia International Airport (PHL) Lost and Found (Operations Center)
Losing something at an airport can be stressful. But the Philadelphia Airport lost and found office makes it easy to recover lost belongings in public areas within the terminals. However, if someone loses their items on the aircraft or in the boarding area, they should contact the airline directly. The PHL lost and found department holds the items for 30 days.
Where is the Lost and Found Office in PHL Airport Located?
The PHL airport lost and found office is situated in the Airport Operations Center.
| Lost Item Location | Public Area |
|---|---|
| Lost and Found Office Location | Departures Roadway, between Terminals C and D |
| Operating Hours | 8:00 am to midnight |
| Phone Number | 215-937-6888 |
| Email Address | [email protected] |
Where to Contact for Philadelphia Airport TSA Lost and Found?
For the items lost at TSA security checkpoints, passengers should reach the PHL TSA lost and found office, as the airport’s lost and found office does not handle the items.
| Lost Item Location | TSA Security Checkpoints |
| Lost and Found Office Location | C/D connector, just behind the restrooms near the D side |
| Operating Hours | 10:00 am to 2:00 pm |
| Phone Number | 610-521-7206 |
| Email Address | [email protected] |
Philadelphia Airport Airline Lost and Found Contact Number
For lost baggage claim at PHL, passengers should contact the airlines.
| Aer Lingus | 800-474-7424 |
| Aeromexico | 800-237-6639 |
| Air Canada | 888-247-2262 |
| Alaska | 800-ALASKAAIR |
| American Airlines | 800-433-7300 |
| American Eagle | 800-433-7300 |
| British Airways | 800-828-8144 |
| Delta Air Lines | 800-221-1212 |
| Frontier | 801-401-9000 |
| JetBlue | 215-365-3153 |
| Discover Airlines | 800-645-3880 |
| Southwest Airlines | 800-435-9792 |
| Spirit | 855-728-3555 |
| Sun Country Airlines | 651-905-2737 |
| United Airlines | 800-864-8331 |
How to Claim Lost Property at PHL Airport?
Passengers can make a Lost and Found Philadelphia International Airport claim online through email or by visiting the Airport Operations Center. For online claim:
- Mention all the details like colour, brand, size, and any other special features of the item.
- Write where date and location of the lost item.
- Mention the travel date and time.
Don’t forget to attach the boarding pass, ticket, or any other receipt confirming travel date.
How to Track PHL Lost and Found Status?
Passengers can check the Philadelphia International Airport’s lost items status very easily.
- Keep taking the updates on the phone call.
- Check the spam folder.
- Contact the airport police on 21
How long does PHL Lost and Found Keep Items?
The airport holds the items for around 30 days. During this period, owners can claim their belongings by providing proper identification and item details. After 30 days, unclaimed items are either donated, discarded, or handled according to airport policy.
How to Retrieve Lost Items at PHL Airport?
After submitting the report, the airport staff will check the inventory. If a match is found, the staff will contact the passenger for retrieval. To recover the Philadelphia International Airport lost and found:
- Visit the Airport Operations Center in person to collect the items. Carry an ID proof.
- Ask the airport staff to make shipping arrangements, if possible.
Does PHL Airport Lost and Found Charge Any Fees?
The airport does not charge any fees to report missing items at Philadelphia Airport. However, if the owner requests shipping for item return, they may need to cover the mailing or courier costs. All other retrieval services at the office are completely free of charge.
Whether someone lost their belonging within the terminals, security checkpoint, or parking area, the Philadelphia Airport lost and found department returns their belongings as quickly as possible.
Frequently Asked Question (FAQs)
You should contact the PHL airport’s lost and found office in the Airport Operations Center to report.
Passengers can call at 215-937-6888 or email at [email protected].
The office is located on Departures Roadway, between Terminals C and D.
Contact your airline directly, as the PHL Lost and Found office handles only airport property, not items left on aircraft or lost baggage.
PHL lost and found hours: 8:00 am to midnight.
The airport holds the lost and found items for 30 days. After that, the airport donates or disposes of the unclaimed items according to airport policy.
You should contact the TSA office at 610-521-7206 or email [email protected].
Yes, but they must have written authorization and valid identification from the owner.
No, the airport does not charge any fee for claiming lost property.