Dallas-Fort Worth Airport (DFW) Lost and Found – How to Report and Recover Lost Items
Dallas-Fort Worth International Airport operates two distinct Lost and Found locations, depending on where an item was misplaced within the airport. Items left on the aircraft or inside the gate area are handled by the airline, while items lost elsewhere within the airport terminal complex are managed by the DFW Lost and Found team.
DFW’s Lost and Found program works in collaboration with the Department of Public Safety and Hallmark Aviation to carry out daily patrols and terminal-wide sweeps. An artificial intelligence‑driven image recognition system helps catalogue, classify, and match items, achieving an average return rate of approximately 90 % daily.
Lost and Found Office Location at DFW Airport
DFW Lost and Found is open Monday through Sunday, from 8:00 am to 6:00 pm.
| Item Last Seen | Department | Location |
|---|---|---|
| Public Area | DFW Lost and Found | Terminal E, baggage claim near E4 |
| Onboard and Gate Area (American Airlines Only) | American Airlines Lost & Found Office | Inside security near Gate C2 (American Airlines) |
| Security Checkpoints | TSA Lost and Found | TSA checkpoint |
DFW International Airport Lost and Found Contact Details
| DFW Lost and Found | +1-972-973-4420 |
| American Airlines Lost & Found (DFW) | +1 469‑784‑2888 (or +1 972‑425‑2465) |
| TSA Checkpoints | [email protected] |
Process to Report a Lost Item at DFW Airport
Passengers can report on the call or online through the DFW website.
Step 1: Open the link and enter the details below:
- Personal details
- Email and Phone Number
- Choose the return option
- Date of loss item
- Location where the item was lost
Step 2: After entering the personal details, tap on the next button and choose the lost item.
Step 3: In the next step, enter the details of the lost item, like the manufacturer, model, colour, material, and description of the item.
Step 4: Upload the appropriate images of the item and tap on the submit button.
There is no fee to file a lost item report with the DFW Airport Lost and Found office. Passengers are advised to be cautious of third-party websites or services that may charge a fee for a similar service, as these are not affiliated with DFW Airport.
Frequently Asked Question (FAQs)
The office is located in the Terminal E baggage claim area, near door E4, outside the security checkpoint.
The office is open Monday through Sunday, from 8:00 am to 6:00 pm.
Items can be reported online, by calling +1-972-973-4420, or in person at the office.
For items lost at a DFW security checkpoint, particularly wallets, you should contact the DFW TSA.
No, there is no fee to file a report with the DFW Airport Lost and Found.
Visit the American Airlines Lost & Found at Gate C2 inside security or call +1 469‑784‑2888 (or +1 972‑425‑2465).