Dallas/Fort Worth International Airport (DFW) Lost and Found
Dallas-Fort Worth International Airport operates two distinct Lost and Found locations, depending on where an item was misplaced within the airport. Items left on the aircraft or inside the gate area are handled by the airline, while items lost elsewhere within the airport terminal complex are managed by the DFW Lost and Found team.
DFW’s Lost and Found program works in collaboration with the Department of Public Safety and Hallmark Aviation to carry out daily patrols and terminal-wide sweeps. An artificial intelligence‑driven image recognition system helps catalogue, classify, and match items, achieving an average return rate of approximately 90 % daily.
Lost and Found Office Location at DFW Airport
DFW Lost and Found is open Monday through Sunday, from 8:00 am to 6:00 pm.
| Item Last Seen | Department | Location |
|---|---|---|
| Public Area | DFW Lost and Found | Terminal E, baggage claim near E4 |
| Onboard and Gate Area (American Airlines Only) | American Airlines Lost & Found Office | Inside security near Gate C2 (American Airlines) |
| Security Checkpoints | TSA Lost and Found | TSA checkpoint |
DFW International Airport Lost and Found Contact Details
| DFW Lost and Found | +1-972-973-4420 |
| American Airlines Lost & Found | +1 469‑784‑2888 (or +1 972‑425‑2465) |
| TSA Checkpoints | [email protected] |
Process to Report a Lost Item at DFW Airport
To submit a claim:
- Travellers need to determine the exact location where the item was lost and choose the correct channel.
- Provide detailed descriptions, including type, colour, brand, serial number, date/time of loss, and flight details (if applicable).
- Report online, by phone, or in person.
- Once located, the airport will contact the owner and offer in‑person pickup at the Lost & Found office or shipping at the owner’s expense.
There is no fee to file a lost item report with the DFW Airport Lost and Found office. Passengers are advised to be cautious of third-party websites or services that may charge a fee for a similar service, as these are not affiliated with DFW Airport.
Frequently Asked Question (FAQs)
The office is located in the Terminal E baggage claim area, near door E4, outside the security checkpoint.
The office is open Monday through Sunday, from 8:00 am to 6:00 pm.
Items can be reported online, by calling +1-972-973-4420, or in person at the office.
For items lost at a DFW security checkpoint, particularly wallets, you should contact the DFW TSA.
No, there is no fee to file a report with the DFW Airport Lost and Found.
Visit the American Airlines Lost & Found at Gate C2 inside security or call +1 469‑784‑2888 (or +1 972‑425‑2465).