Chicago Midway Int’l. Airport (MDW) Lost and Found

Losing an item while navigating a busy airport like Chicago Midway Airport can be stressful, especially for first-time flyers. Fortunately, Chicago Midway Airport’s lost and found services help travellers recover their misplaced belongings.

Whether it is a forgotten electronic item, luggage, or a personal item, passengers can immediately contact the designated department, depending on where they left the item, or the Midway Communication Center to retrieve it. But if a passenger forgot the item on the plane, then contacting at gate area or the airline help desk is advisable.

Chicago Midway Airport Lost and Found Phone Number

The airport has designated departments to handle the lost and found belongings, based on where the item was last seen. 

Chicago Midway Airport Lost and Found
Lost Item LocationLost and Found DepartmentContact Number
(Terminal) Public Area Midway Communication Center/Chicago Police(773) 838-0656/
(773) 838-9669
TSA checkpoint or security check linesTSA Office(773) 498-1308
Parking AreaStandard Parking (773) 838-0753
Custom areaU.S. Customs and Border Protection(773) 948-6330
At the ticket counter, gate area, or on a planeAirlines

MDW Lost and Found Contact Details for Different Airlines

If passengers forgot their belongings near the ticket counter, in the gate area, or on an airplane, they should contact the airlines directly.

AirlineLocationPhone Number
Allegiant AirConcourse A1-702-505-8888
Delta Air LinesConcourse A1-800-221-1212
Frontier AirlinesConcourse C1-801-401-9000
Porter AirlinesConcourse A1-888-619-8622
Southwest AirlinesConcourse A and B1-800-435-9792
Volaris AirlinesCouncourse A1-855-865-2747
Avelo AirlinesConcourse C1-346-616-9500

How to File A Lost and Found Report at Midway Airport?

Passengers can’t submit an online application to claim their lost items at Chicago Midway Airport (MDW). They need to follow a few steps:

  • Contact the appropriate department
  • Share the issue with the staff
  • Provide their details like Name, contact number, airline name, date, and time of travel
  • Give a detailed description of the lost property, like type, brand, colour, size, and other features
  • Wait for recovery

If the flyers forgot their property on the aircraft, then the procedure is different. If they are near the arrival gate, they need to return there immediately and contact the gate staff. The staff member will assist them in retrieving their item from the plane before it is prepared for the next flight.

Those who have already left the gate should reach the Chicago Midway lost and found office, as the staff may have already received the belongings. If the staff didn’t receive it, they can guide the passengers on where to file the report.

For many travelers, especially first-time flyers, it may feel confusing where to go next. In such cases, they can visit the baggage service desk, located near the baggage claim areas, for their respective airline. The representative can help in filing a report or communicate with the ground crew or gate staff to check the missed item. 

Finally, if the in-person assistance is not accessible, passengers should contact the airline directly. Most of the airlines have a dedicated procedure to handle lost and found items.

How to Recover the Lost Item at Midway Chicago Airport?

After submitting the report, the team will initiate the search process by logging the item details and checking their inventory. Flyers can contact the Midway Communication Center or the Chicago Police on above mentioned numbers to check the status of their lost items. Once the item is located, the staff will contact the owner for picking or shipping. The passenger needs to follow the steps below to recollect it:

  • Bring the ID and proof of the missing item
  • Give a detailed description of the item for verification
  • Collect the item
  • The passenger can request the official for shipment, if possible.

The airport keeps unclaimed items for only 30 days. According to TSA guidelines, if an item is found at TSA checkpoints, it is stored for 30 days. However, the rules can vary depending on the specific airline. If the item is not claimed during the dedicated period, the item will be donated, sold, discarded, or handled according to the city regulations.

Chicago Midway Lost and Found Charges

Passengers can get their lost and found belongings from Midway Communication Center or the Chicago Police for free of cost. However, depending on the organization managing the lost item, there may be associated storage, delivery, or processing fees. These fees can vary based on the specific agency or service involved in the recovery process.

Chicago Midway Airport’s lost and found departments are dedicated to helping passengers recover their lost items within and outside the terminal. Flyers can get back their misplaced belongings by following a proper procedure after a certain period.

Frequently Asked Questions (FAQs)

What is the contact number of the Chicago Midway lost and found office?

Flyers can contact the Midway Communication Center at (773) 838-0656.

How to retrieve the lost item in the public areas of the terminal?

One can call the Midway Communication Center at (773) 838-0656 or the Chicago Police at (773) 838-9669 to get back their lost item.

Is there any department to handle the misplaced items in the MDW parking zone?

Passengers can contact the Standard Parking Department at (773) 838-0753 to file a lost report.

Can I claim my lost belongings at the TSA checkpoint?

Yes, you need to contact the TSA office at (773) 498-1308 or send an email to [email protected] to register the complaint at MDW.

What to do if I forgot my belongings on the plane?

If you are near the arrival gate, then return to the gate immediately and ask the gate staff for help. In case you have left the gate, visit the lost and found office or baggage service desk near the baggage area at MDW Airport. Also, you can contact the airline’s help desk directly.

For how long does MDW keep lost and found items?

Generally, the airport authorities keep the unclaimed items for 30 days.

Where is the MDW Airport’s lost and found office located?

Currently, there is no formal lost and found office. However, passengers can reach the lost and found help desk handled by different agencies and airlines.

Where can I check the status of my lost and found report filed at MDW airport?

You can contact the designated department to check the status of your report.

How can I file a report for the lost item at MDW Airport?

Visit the nearest organization or help desk where the item was last seen to file the lost and found report.

Do I need to pay charges to recover my lost item?

No, you don’t need to pay any fees. However, if you request the officials to get the item at your address, additional shipping charges may be applicable.