Air Canada terminal at Chicago O’Hare International Airport (ORD)
Air Canada operates through Terminal 2 at Chicago O’Hare International Airport. It primarily connects to its main Canadian hubs, like Toronto, for onward international journeys, as it focuses on its own hubs for its global network. The airline conducts both arrivals and departures through the same terminal, through four different levels. It provides baggage claim, check-in, boarding gates, security checkpoints, and domestic train platforms on the top-most level. The departure level also features a customer service office, near gate E3. This location doesn’t contain Maple Leaf lounges. But eligible passengers can utilize the partner Star Alliance lounges, including the United Club at Terminal 1 and the SAS Business Lounge & SWISS Lounge at Terminal 5.
What terminal is Air Canada at O’Hare Airport?
Air Canada uses Terminal 2 at ORD Airport, offering mostly international flights. This terminal has four levels, including one tunnel.
- Level B1: It is the underground tunnel connecting terminals 1 to 3.
- Level 1: This terminal features baggage claim belts, lower gates, and ORD ground transportation access.
- Level 2: Air Canada has its ticketing counters, security checkpoints, boarding gates, and self-service kiosks.
- Level 3: This level has the domestic train station platforms.
NOTE: This terminal provides access to the ORD Parking Lot A on the lower level, i.e., for arrivals.
Ord Airport Air Canada Terminal Map
The official websites of Air Canada and O’Hare Airport showcase the Terminal map, navigation to the areas. Flyers can search for a location according to their requirements on the interactive map, including baggage service offices, check-in counters, carousels, parking, lounge areas, and more.
Air Canada Arrival Terminal at O’Hare Airport
All flights of Air Canada arrive at Terminal 2 of Chicago O’Hare International Airport. Passengers move to level 1 after their flight lands to claim their bags. However, those coming from outside the United States must complete the customs process. Terminal 2 does not have a CBP office; hence, they will have to move to Terminal 5.
- Reach ORD Terminal 5, level B1 in the baggage claim area.
- Complete the customs process and take the tunnel to arrive at Terminal 1.
- Collect bags from level 1 and access the ground transportation outside the exit doors.
O’Hare Airport Air Canada Departure Terminal
Level 2 handles the departures of Air Canada through Terminal 2 at ORD Airport. The ticketing counters are in the main check-in area. This airline also offers an online check-in option and self-service kiosks at the airport.
- Passengers must get their boarding passes from any of the methods.
- Then move to the security checkpoints beyond ticketing counters.
- Head to the boarding gates that close 15 minutes before departure.
Air Canada utilizes Terminal 2 at Chicago O’Hare International Airport, offering mostly international flights to Canadian hubs. This terminal has multiple amenities, including both necessary and luxurious facilities. Moreover, it has 41 gates for conducting operations that are either on level 1 or 2. Flyers must follow the signs to navigate to their boarding gates.
Frequently Asked Questions
Air Canada operates from Terminal 2 at Chicago O’Hare International Airport.
Air Canada flights arrive at Terminal 2, with baggage claim located on Level 1.
Passengers check in at Level 2 of Terminal 2, where the ticketing counters and self-service kiosks are located.
Air Canada flights depart from Level 2 of Terminal 2 through its assigned boarding gates.
No, Terminal 2 does not have customs facilities. International passengers clear customs at Terminal 5.
Air Canada does not operate a Maple Leaf Lounge at ORD. Eligible passengers can use Star Alliance partner lounges in Terminals 1 and 5.
Yes, Air Canada offers online check-in and airport self-service kiosks at Terminal 2.