United Airlines Terminal at Chicago O’Hare International Airport (ORD)

United Airlines operates through both Terminal 1 and Terminal 5 at Chicago O’Hare International Airport for conducting its operations. Terminal 1 primarily handles the main functioning of arrivals and departures of most flights, while it uses Terminal 5 only for international arrivals. There is a United Club lounge at concourse B, accessible to eligible passengers. It features two concourses and two levels for baggage claim and ticketing. The ORD United Terminal contains all necessary facilities, including premier check-in, nursing rooms, immigration clearance, pet relief areas, and other shopping areas with dining outlets. The concourses include the boarding gates. 

What terminal is United Airlines in Chicago O’Hare Airport?

United Airlines mainly uses Terminal 1 at ORD Airport for flying, and Terminal 5 only handles international arrivals, due to the presence of the customs and border protection office. It offers both flights within and outside of the United States through this location. 

• Baggage Level: The arrival level for domestic flights contains the baggage claim areas and provides access to the ORD ground transportation. 
• Ticketing level: This level consists of two concourses, B and C, with ticketing counters near gate B8 and the United Club in the same area. 

NOTE: Departing passengers can utilize the ORD Parking Lot A by paying according to the duration requirements.

Chicago Airport United Airlines Map

The interactive ORD Terminal map helps United Airlines in locating its areas visibly with filters for searching. Looking at the map, they can easily find boarding gates, the United lounge, ticketing counters, the food court, and much more. 

United Arrivals at ORD Airport

Both Terminals 1 and 5 at Chicago O’Hare International Airport handle the arrivals of United Airlines. Domestic flights arrive at Terminal 1, while International flights arrive at Terminal 5. Flyers entering from within the country can proceed to claim their bags and exit the airport. However, others must:

• Deplane and follow the signs to U.S. customs. 
• Present all necessary documents and declarations at the office. 
• Move to the baggage claim area and collect bags.
• Exit the airport and use taxis, rideshares, shuttles, or other transportation options available outside the terminal.

O’Hare Airport United Airlines Departures

Terminal 1 of ORD Airport supports all departures of United Airlines, whether domestic or international. The entire procedure takes place at the same level, consisting of the counters, lounge, security checkpoints, and boarding gates.

1. Fulfill the check-in requirements either through ticketing counters near gate B8 or via the self-service kiosks. 
2. Move to the security checkpoints with the TSA PreCheck facility and proceed towards the boarding gates. 
3. The passenger receives a pass after check-in, and it shows the gate number, which can be in concourse B or C.
4. United Airlines uses gates B1 to B24 and C1 to C31. 

United Airlines makes use of Terminals 1 and 5 at the Chicago O’Hare International Airport. However, T1 provides the mandatory services for all departures and domestic arrivals. Along with this, other amenities are also accessible here, but flyers should reach the airport on time to give themselves ample time to complete the boarding procedures. Moreover, the CBP office at Terminal 5 handles all international arrivals.

Frequently Asked Question (FAQs)