United Airlines Terminal at Paris Charles de Gaulle Airport (CDG)

United Airlines uses Terminal 1 at Paris Charles de Gaulle Airport for its departing and arrival operations, along with other Star Alliance partners. The United Airlines Charles de Gaulle Terminal 1 has a unique circular “octopus” design. The airline offers daily non-stop flights to major hubs, including New York, Washington D.C., Chicago, and San Francisco, from this terminal. Terminal 1 was closed in March 2020 due to a sharp drop in passenger traffic during the COVID-19 pandemic. During this time, Groupe ADP carried out a €250 million renovation project. The redevelopment was completed in 2023 and included a new junction building that connects Satellites 1, 2, and 3, along with major upgrades to the terminal’s main building. 

United Airlines Paris CDG Terminal Levels

Terminal 1 is organized vertically, with five floors, each floor dedicated to a specific function.

• Level 1: Technical and operational services
• Level 2: CDVGL stations, shops, and restaurants 
• Level 3: Check-in counters 5-6
• Level 4: Access to the boarding gates and duty-free shops
• Level 5: Arrivals, baggage claim, car rentals, and taxis

Note: Movement between Levels 3, 4, and 5 is supported by a network of centrally located escalators.

Departures of United Airlines from CDG Airport

Arrive at least 3 hours before the scheduled departure at the CDG Airport Terminal 1 to complete the check-in and security check process for United Airlines. At the airport:

• Locate and move to the United Airlines Check-in desk 5 or 6 at the United terminal at CDG to complete the check-in.
• Use baggage wrapping service for €15 per item, for enhanced security and traceability of the luggage.
• After check-in, proceed through security screening and passport control. Usually, the security wait times at CDG Terminal 1 are 15-20 minutes.
• Head to the boarding gates located in the satellite buildings, which are connected to the main terminal.

Note: The Bag Wrap service at United Terminal CDG also provides complimentary baggage tracking and offers compensation of up to €4,000 if luggage is lost.

Where Does United Airlines Happen at CDG?

The United Airlines arrives at level 5 at Paris Charles de Gaulle Airport Terminal 1. After exiting the plane, follow the signs for Exit/Baggage. International passengers need to passport control.

• After clearing immigration, move to the CDG baggage claim area, where luggage is delivered on clearly marked belts.
• Access taxis, ride-sharing services, or the CDGVAL shuttle near the baggage area.

United Airlines Terminal CDG Map

Check-in desks, security checkpoints, boarding gates, passport control office, and baggage claim area, along with other key locations, are clearly marked on the CDG Airport map for the United Airlines terminal. The interactive map is also available on the CDG website.

United Airlines customer service CDG

Passengers can find:

• Airport customer service desks
• Ticketing and reservations
• Baggage services
• Flight status updates
• Delay and cancellation support
• Rebooking services
• Schedule change assistance
• Unaccompanied minor coordination
• Wheelchair and mobility assistance
• Support for elderly passengers
• Premium and loyalty services
• Assistance for medical or special travel needs

The United Airlines terminal at Charles de Gaulle Airport has organized check-in services, modern facilities, and convenient transportation options. The terminal also offers baggage wrapping and tracking services to add security and peace of mind when departing from Paris–Charles de Gaulle Airport.

Frequently Asked Question (FAQs)