George Bush Airport (IAH) Airport Lost and Found – Location & Phone Number

Whether someone lost their baggage, electronic items, travel documents, or personal accessories at George Bush Airport terminals or other public areas, the IAH lost and found department, located on Terminal E, makes it easy to retrieve their belongings. Passengers can submit the lost report over the phone or online. However, the department does not handle the lost items at the security checkpoints, shuttle buses, or on board. For these specific locations, passengers need to contact the airlines directly and the TSA staff.  

Where to Contact for Lost and Found at the IAH Airport?

For the items lost within the terminals, security checkpoints, and the shuttle buses, flyers can contact the following IAH airport lost and found phone numbers:

Item Last SeenDepartmentContact Detail
Public areaIAH Police Desk1-833-253-2940 or Online
Security checkpointsTSA+1-281-443-5301 or [email protected]
Shuttle busesTransdev+1-281-233-1019 or
[email protected]
Lost passportsUS Customs and Border Protection (CBP)+1-281-233-4672

Airline-Specific IAH Airport Lost and Found Phone Number

If someone realised that they had forgotten their belongings onboard or near the gate areas, they should immediately contact the airline’s staff. If travellers had already left the gate area, they can lodge the report over the phone.

AirlinePhone Number
AeroMexico1-800-237-6639
Air New Zealand1-800-262-1234
American Airlines1-800-621-8489
Air Canada1-800-296-3408
Air France1-800-237-2747
All Nippon Airways1 (800) 235-9262
British Airways1-800-247-9297
Delta Airlines1-800-455-2720
Frontier Airlines1-800-410-9000

How to Submit a Lost and Found Report at the IAH Airport?

The George Bush Airport lost and found claim process is very easy. Passengers can report a claim in person at Terminal E, level 1, or submit a report online. To submit a report, a traveller needs to:

  • Open the online portal. It allows for a detailed description of the lost item.
  • Include all the personal details, including,
  • Name
  • Address
  • Contact number
  • Email address
  • Next, passengers should enter 
  • When 
  • Where the item was lost.
  • Select the category, item type, brand, color, size, and any unique identifying features.

Once the report is submitted, the system will provide a reference number. This IAH lost and found number helps to track the claim.

Claim Procedure for IAH Lost Items

The IAH Lost and Found team will use the details to check the inventory of found items. If a lost item has been located and matched to a report, the staff will contact the traveller to initiate the claim procedure.

  • Passengers may be asked to provide identification and proof of ownership before the item is released.
  • Items can be claimed in person at the Lost and Found office or, in some cases, arrangements can be made for shipping.

All lost item claims handled by the Houston Airport System (HAS) are free of charge. Travelers should be aware of websites that charge fees for lost item claims, as they are not connected to HAS.

How Long Does Houston Airport’s Lost and Found Department Hold the Items?

The airport holds the items for limited periods ranging from 30 to 90 days. After that, the airport disposes of or donates them based on the United States and airport law.

Houston Intercontinental Airport’s lost and found department ensures passengers have a reliable way to get their missing items back without any worry. Contact the right department to recover lost items easily.

Houston Airport Lost and Found FAQs
Where is the Lost and Found office located at IAH?

The Lost and Found office is located within Terminal E at level 1.

How long does IAH keep lost items?

Items are generally held for 30 to 90 days, though this can vary depending on the type of item.

 Can I file a lost and found IAH report online?

Yes, IAH provides an online form to report lost items for faster processing.

Do I need identification to claim my item lost at the IAH Airport?

Yes, you must provide valid identification and, if possible, proof of ownership.

Are there any fees to recover lost items at IAH?

Generally, there are no fees for claiming items, except for shipping costs if delivery is requested.

I left my item on the airplane at IAH Airport. Who do I call?

Items lost on an aircraft are the responsibility of the specific airline. Travelers should contact their airline’s lost and found department immediately.

Where should I contact for the items lost at the IAH TSA checkpoints?

Travellers should contact the TSA Lost and Found at +1-281-443-5301 or [email protected].

Where can I contact for the items lost in public areas at the IAH airport?

IAH lost and found phone number is 1-833-253-2940.

Does United Airlines have a dedicated Lost and Found team at IAH?

Yes, United Airlines has a dedicated Lost and Found team at IAH, located near baggage claim to assist passengers with lost item