Lufthansa Terminal at London Heathrow Airport (LHR)

Lufthansa operates out of Terminal 2 at London Heathrow Airport. It offers only international routes, primarily to their main hubs in Frankfurt (FRA) and Munich (MUC), and also connections across Europe, North America, Asia, and beyond. Lufthansa Heathrow Terminal supports arrivals and departures through different levels, due to the placement of gates, concourse A (gates 1 to 26), and concourse B (gates 28 to 49). The level of ticketing also consists of the Senator lounge, after security. It operates from 6 a.m. to 10 p.m. every day. Zone D has the dedicated check-in counters, along with self-service kiosks.  

Which terminal does Lufthansa use at Heathrow Airport?

Lufthansa runs its flights through Terminal 2 at LHR Airport. It features five levels for conducting operations: level 1 and 2 for arrivals, level 3 for parking, level 4 for boarding gates, and level 5 for check-in. 

• Level 1 and 2: Lufthansa flights arrive at any of these levels. But Level 1 offers the main facilities, including baggage claim belts and the Customs and Border Protection office for flights arriving outside Europe. Moreover, these levels have Boarding gates of concourse B (gates 28 to 49).
• Level 3: This level provides LHR Parking amenities for both long-term and short-term durations at nominal costs.
• Level 4: It consists of the boarding gates of concourse A (gates 16 to 26), known as the departure level.
• Level 5: The upper departure level contains Lufthansa check-in counters, security checkpoints, and lounges. 

NOTE: The lower level of Terminal 2 supports the LHR ground transportation, including buses and taxis, while connecting flight transfers are also possible from here. 

Map of Lufthansa Airlines Heathrow Terminal

The LHR Terminal Map of Lufthansa Airlines highlights the food, drinks, shops, lounge, parking, water bottle refill stations, restrooms, charging slots, ATMs, and other locations clearly. 

Lufthansa Arrivals at LHR Airport

Levels 1 and 2 handle Lufthansa arrivals at Terminal 2 of London Heathrow Airport, as passengers can arrive from either A or B gates. However, Level 1 contains all arrival supplies, and everyone will have to move to this level from their location. 

• Disembark the plane and follow the signs to level 1. 
• Every flyer has to clear the customs and immigration process through the CBP office, near the baggage reclaim area, after security. 
• The airport designates baggage belts for Lufthansa flights on the same day. 
• Collect bags and move to the lower level to access taxis and buses to exit the airport. 

Heathrow Lufthansa Airlines Departures 

Level 5 manages the check-in of Lufthansa through ticketing counters and self-service kiosks in Zone D, while levels 4 and 1 have boarding gates A and B, respectively.

• To board any Lufthansa flight, flyers must complete their check-in procedure either through counters, kiosks, or the website. 
• They can access the premium check-in facilities near the Thai Airways counters in the same zone.
• Proceed to the security checkpoints that currently have a 5-minute waiting time. 
• After obtaining the boarding pass, check the gate number and move accordingly.
• Go to Level 4 for Concourse A gates and to Level 1 for Concourse B gates. 
• Boarding starts 30 to 60 minutes before departure in groups. 

NOTE: Passengers can reach out to the Lufthansa customer support department on 0333 006 7726 to clear any confusion.

Lufthansa uses Terminal 2 at London Heathrow Airport, operating international routes. Through utilizing the five levels, it conducts both arrivals and departures. It also consists of help and information desks, along with other amenities at this terminal. Additionally, this airline offers an automated check-in facility in which flyers automatically receive their boarding passes 23 hours before departure.

Frequently Asked Question (FAQs)