Air France Terminal at Paris Charles De Gaulle Airport (CDG)
Air France conducts its flight operations via Terminal 2 of Charles De Gaulle Airport. The specific terminals having flight arrivals and departures are 2E, 2F, and 2G. The CDG Airport’s Air France terminal has several dining and shopping outlets, along with multiple lounges belonging to the airline. Accommodation, as well as parking and ground transportation facilities, are easily accessible through the terminal. Disability assistance and customer service are offered by the airline for an enhanced flying experience.
Which is the Air France Terminal at Paris CDG Airport?
Terminal 2 is the Air France terminal at Charles De Gaulle Airport. The sub-terminals 2E, 2F, and 2G are used by the airline.
CDG Airport Air France Departures
The flight departures of Air France are through Terminal 2E, 2F, and 2G. The official airport website can be used to find out the specific departure terminal.
Check-In and Boarding Gates for Air France Terminal at CDG
The check-in counters 2-13 (2E) and 1-7 (2F) are located on level 2, the Departure Level of the terminals. The check-in desks can be confirmed through the boarding pass or on the display screens at CDG airport. The boarding halls and gates for Air France flights are:
- Terminal 2E- Halls K, L, and M
- Terminal 2F- 21-36 and 41-56
Options for Checking In
Travelers can check in either online or at the airport, as per their convenience.
- Online- Online check-in facility can be availed through the website or the Air France mobile app. This online facility is available 30 hours prior to flight departure.
- At the airport, An interactive check-in kiosk is available 24/7 for self-service. The traditional check-in method is also available at the airport’s counters.
Air France Lounge at Charles De Gaulle Airport
The airline has several lounges located at the terminals of Charles De Gaulle Airport. Along with the airlines’ lounges, eligible fliers can also access the lounges of its partner airlines.
| Lounge | Location | Operating Hours |
|---|---|---|
| La Premiere Air France Lounge | Terminal 2E, Level 2, before the checks | 5:30 am to 12:00 am |
| Air France Lounge | Terminal 2G, Level 1, after the checks | 6:00 am to 9:00 pm |
| Air France Lounge | Terminal 2E Gates M, Level 1, after the checks | 5:30 am to 4:00 pm |
| Air France Lounge | Terminal 2E Gates K, Level 2, after the checks | 5:30 am to 12:30 am |
| Air France Lounge | Terminal 2E, Gates L, Level 3, after the checks | 7:00 am to 10:00 pm |
| Air France Lounge | Terminal 2F, Level 2, after the checks | 5:30 am to 10:00 pm |
Eligibility to access the lounge includes: flying in the business cabin, having a first class or business class ticket, and specific Flying Blue and Skyteam status.
Note: The airline also offers paid access to the lounges for 3 hours, which can be availed through the lounge’s reception desk or Air France kiosk.
Amenities at the Air France Terminal at CDG
Several dining and shopping outlets are located at the CDG Airport Air France Terminal.
Dining Options:
| Terminal 2E | Terminal 2F | Terminal 2G |
|---|---|---|
| Le Bar | Brioche Doree | Exki |
| Cafe Eiffel | Maison Pradier | Paul |
| Food and Cafe | McDonald’s | Starbucks Coffee |
| Miyou | Starbucks Coffee | – |
Shopping Options:
| Terminal 2E | Terminal 2F | Terminal 2G |
|---|---|---|
| Cartier | Air de Paris | Laduree |
| Chanel | Boss | Relay |
| Dior | Extime Duty Free | – |
Disability Facilities at CDG Air France Terminal
Air France Airlines offers assistance to disabled individuals at Charles De Gaulle Airport. Assistance can be requested for mobility, cognitive, and sensory disabilities, 48 hours before flight departure, while booking the flight.
- Ulysse, a transport company, can be contacted to avail wheelchair assistance at CDG Airport.
- These services can be availed throughout the Air France terminal at CDG and even onboard.
- For further assistance with disabilities, contact the Saphir line at 800-210-6508 between 8:00 am and 11:00 pm.
- It is recommended to arrive 2-3 hours before the flight to seek assistance with disabilities.
Parking Options at Air France Terminal
For those driving to the airport, the terminal has easily accessible parking lots. Parking lots accessible through the Air France Terminal at Paris CDG are :
- PEF Parking Lot, PEF Premium
- PCD Parking Lot
- PX, PW, PR Eco Parking Lots
- PG, PG Premium Car Park
- Valet Parking
Destinations Offered by Air France at Charles De Gaulle
The airline offers numerous domestic and international flights from CDG Airport, encompassing flights to around 200 countries.
- Flights to France
- Flights to Europe
- Flights to Africa
- Flights to America
- Flights to Asia and the Middle East
- Flights to the Caribbean Islands
Charles De Gaulle Airport Air France Arrivals
Terminals 2E, 2F, and 2G have flight arrivals of Air France Airlines. Terminal 2E handles the international and intercontinental flights. Terminal 2F has international and domestic flights, whereas Terminal 2G is mainly for Air France arrivals and regional Schengen flights.
Air France Baggage Claim at CDG
The baggage carousels are located at the Arrivals level (Level 0) of the Air France terminal at CDG. The baggage claims can be located through the information kiosks available at the airport, showcasing carousel belt details of arriving flights.
The airline has a specific baggage allowance, which can be checked on its official website. For any grievances relating to baggage, a reporting option is available both online and by contacting the Air France representative at the airport.
Loyalty Program by Air France for CDG Passengers
The Air France airline offers the Flying Blue loyalty program in partnership with KLM and Transavia. Members of the program can earn miles and redeem them to avail additional benefits while flying with the airlines.
- Flying Blue- Members of this program can earn Experience points through their number of flights and get upgraded statuses that provide extra benefits. The levels and their benefits are:
- Explorer- Earn 4 miles per euro spent
- Silver- Priority check-in, baggage drop-off, and boarding, free selection of standard seats, and one extra checked baggage
- Gold- Priority access through the airport, access to SkyTeam members’ lounges, free seat option 72 hours prior to flight departure
- Platinum- Free access to seat options, dedicated Platinum service line for assistance, and all gold level benefits
- Ultimate- Dedicated ultimate assistance 24/7, extra check-in baggage allowance, four one-cabin upgrade vouchers per year, and all platinum advantages.
The miles can be earned by utilising the facilities of Air France and its partners. These miles can then be used to book flights or buy tickets and paid services like upgrades, extra baggage allowance, and many more.
Ground Transportation at CDG Air France Terminal
Travelers arriving at Charles De Gaulle Airport through Air France can avail the following ground transportation facilities to reach their destinations.
- CDGVAL and free shuttles
- Roissy Bus and trains like TGV
- Rental Cars
- Taxis, shared rides, and private shuttles
Hotel Options Near the Air France Terminal at Charles De Gaulle
For short stays or long layovers, several accommodation options and hotels are accessible through the CDG Air France Terminal.
- Holiday Inn Express
- Innside by Melia
- Residence Inn
- Sheraton
- YotelAir
CDG Airport Air France Terminal 2 Map
The CDG terminal map of 2E, 2F, and 2G can be used to locate the check-in counters, baggage carousels, Air France lounges, parking options, and the several amenities offered within the terminals.
Air France Customer Service at CDG Airport
Passengers of Air France at Charles De Gaulle Terminal can contact the customer service for grievances related to baggage, check-in, refund, cancellation, Flying Blue member account, and disability assistance.
- Dial the number +1 800 237 2747 between 8:00 am and 11:00 pm, Monday-Sunday.
- To chat with the airlines’ staff, contact 33699385720.
- Deaf and hard-of-hearing people can contact the airline through 711-833-648-2072.
- For queries relating to the Flying Blue account, dial +1 800 375-8723
- For services related to disabilities, call 800 210 6508 or email [email protected].
- For lost luggage, contact the airlines’ baggage service office at CDG airport or report online.
Frequently Asked Questions (FAQs)
Air France flies out of Terminals 2E, 2F, and 2G at the Charles De Gaulle Airport.
You can use the CDGVAL shuttle or the free shuttles operating between the terminals, or even walk to transfer between Air France terminals.
Air France has its lounges at several locations through Terminals 2E, 2F, and 2G. The La Premiere Air France Lounge is located in Terminal 2E of CDG Airport.
You should arrive 2 hours prior to departure for short-haul flights, and 3 hours before long-haul flights.
Air France serves both domestic and international destinations through Charles De Gaulle Airport.
PEF and PG car parks are the closest parking options. PCD and eco-parking lots can also be accessed through the Air France terminal.
Air France uses Terminal 2E for flights departing to the United States from CDG Airport.